New IP-PBX install
On-premise or appliance PBX with extensions, voicemail, time rules and admin portal for Samui sites.
IP-PBX · PBX · IP phones
Install IP-PBX and IP Phone Services in Koh Samui
IP-PBX, PBX, IP phones, SIP trunks and hotel/office telephony on Koh Samui — design, install and support by CHK / Samui Fixit.
Telephony solutions
Filter by scope — final PBX model, handset count and trunk type follow site survey and your QT from CHK / Samui Fixit.
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Hybrid PBX migration
Move from analog PBX or cloud-only to IP-PBX while keeping existing handsets or numbers where possible.
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IP desk phones
PoE phones with HD voice, BLF keys, headset ports and wall-mount options for front desk and offices.
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Wireless & DECT handsets
Cordless phones for villas, warehouses and large properties — base stations linked to your IP-PBX.
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SIP trunk & VoIP lines
Connect your PBX to SIP providers, failover routes and fair-use monitoring for island bandwidth.
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Auto attendant & IVR
Professional greetings, Thai/English menus, holiday schedules and after-hours routing.
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Queues & ring groups
Front desk, reservations and support teams — hunt groups, hold music and missed-call alerts.
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Hotel & villa telephony
Room phones, wake-up calls, mini-bar codes and staff extensions integrated with front office.
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Softphones & CRM click-to-call
Desktop and mobile apps linked to CRM or helpdesk — one extension, multiple devices.
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Call recording & compliance
On-demand or automatic recording with retention policy — useful for sales and dispute resolution.
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Voice cabling & PoE switches
Cat6 home-runs, patch panels, PoE switches and UPS for stable voice on the same CHK electrical team.
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Support, moves & changes
Add extensions, reprogram IVR, firmware updates and storm-season health checks on island.
Brand names (Yeastar, Grandstream, Fanvil, etc.) are examples — we specify compatible PBX and handsets in the QT. SIP trunk availability depends on your ISP and location on Samui.
How we help
IP-PBX design & install
- Count extensions, concurrent calls and integration needs (hotel PMS, CRM, door phone).
- Choose on-premise appliance vs hybrid — document failover if internet drops.
- Program dial plans, short codes, outbound rules and emergency numbers for Thailand.
- Handover with admin login, extension list and basic user training.
IP phones & user experience
- Match handset models to roles: reception BLF, manager wireless, warehouse rugged.
- PoE budget checked with your network switch — we avoid overloading cheap routers.
- Provision templates so new staff get extensions in minutes, not hours.
- Softphone option for remote managers and sales on mainland or abroad.
SIP trunks & island connectivity
- Coordinate with your ISP for SIP registration, public IP or VPN if required.
- QoS and bandwidth guidance — voice shares fibre with guest WiFi on many villas.
- Backup route (GSM gateway or second trunk) discussed honestly in the QT.
- Test inbound/outbound to mobile and international before go-live sign-off.
Koh Samui delivery
- Same CHK team for conduits, racks, PoE and handset mounting — one schedule.
- Pricing reflects flat land vs mountain access and ferry logistics from Chumphon HQ.
- Works alongside our WiFi/smart home installs for unified network documentation.
- Formal QT, VAT 7%, deposit for jobs over ฿10,000 and written warranty scope.
Plan IP-PBX on Koh Samui
Send floor plans, extension count and current phone bill — we reply on LINE with a survey slot and QT outline.