Active roof leak
Tarp, bucket points and temporary seal until weather window for permanent fix.
24/7 · make-safe · night & holiday surcharge
EMERGENCY 24-hour Emergency Technician Service in Koh Samui by CHK Company
24/7 emergency technicians on Koh Samui — roof leaks, power loss, burst pipes and make-safe visits. Call-out fee and surcharge agreed before dispatch from CHK / Samui Fixit.
Emergency response types
Filter by trade — we make safe first, then issue a formal QT for permanent repair when needed (flat vs mountain access priced separately).
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Ceiling stain / drip
Locate source above — AC tray, roof or upstairs bath; poke small relief hole if safe.
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Power out / tripped breaker
Reset safely, isolate faulty circuit and restore essentials — full trace in daylight QT.
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Burning smell / hot socket
Switch off at breaker, do not use outlet — urgent isolation and replacement scope.
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Burst pipe / local flood
Shut main valve, drain line and temporary clamp — permanent repipe in follow-up QT.
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No water / pump failure
Check breaker, float and pressure tank — bypass or swap pump if stock on truck.
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Door / gate won't lock
Secure villa overnight — adjust lock, temporary bar or board until new hardware arrives.
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Broken window temp board-up
Clear shards, board or film panel until measured reglaze from glass hub.
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Storm / tree damage make-safe
Tape, tarp and cordon dangerous areas — full restoration scoped after weather clears.
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AC leak flooding floor
Clear drain pan and line where accessible — coordinate AC vendor if compressor fault.
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Night & holiday call-out
Surcharge agreed on LINE before dispatch — typical +25% or as quoted for remote sites.
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Make-safe then formal QT
Call-out invoice for urgent work; separate QTyyyymmXXXX for permanent repair with VAT 7%.
Emergency surcharge applies for night, holiday and remote mountain access — agreed before dispatch. Temporary make-safe only until formal QT and payment terms are accepted for permanent works.
How it works
Alert us fast
- LINE @samuifix with photos, short video, Google Maps pin and callable number.
- Note if water or power can be isolated safely — we guide you while en route.
- Flat vs mountain access and gate codes shared upfront to avoid delays.
- Pets, children and vulnerable areas flagged before technician arrival.
Confirm slot & surcharge
- We confirm nearest available crew and estimated arrival window.
- Call-out fee and night/holiday surcharge quoted before dispatch — no surprise billing.
- If multiple trades needed, one CHK coordinator schedules follow-ups.
- English and Thai updates for owners abroad and local villa managers.
Make safe on site
- Technician stabilises leak, power or access risk with temporary materials on the truck.
- Cash on site up to ฿2,000 accepted for small urgent fixes when agreed upfront.
- Photos and notes left for insurance or strata when requested.
- Permanent repair scoped to the right hub — roofing, plumbing, electrical or glass.
Follow-up QT on Koh Samui
- Formal QT with VAT 7% and itemised BOQ for permanent works — 50% deposit over ฿10,000.
- Same CHK teams return for scheduled repair — no hand-off to unknown subcontractors.
- Warranty on permanent works starts after full payment per CHK terms.
- Natural disaster damage documented for owner insurance files when applicable.
Need help now on Koh Samui?
Send urgent photos, your Google Maps pin and phone number — we confirm the crew, call-out fee and surcharge on LINE before we dispatch.